Cookie Policy
Last Updated: September 4, 2025
Xbattery Energy Private Limited ("Xbattery," "we," "us," or "our") uses cookies and similar tracking technologies on our website (https://xbattery.energy) and related portals to enhance user experience, analyze performance, and manage user data. This Cookie Policy explains what cookies are, how we use them, how we manage user data in our databases and portals, and your choices regarding cookies. This policy complements our Privacy Policy and Terms of Use.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website or interact with our portals. These files store information to help us recognize your device, remember preferences, and improve functionality. We also use similar technologies, such as web beacons, pixels, and local storage, for comparable purposes.
2. Types of Cookies We Use
We use the following categories of cookies:
Essential Cookies
Purpose: Enable core website functionality, such as navigation, secure access to portals, and form submissions.
Examples: Session cookies for user authentication, cookies to maintain portal session states.
Necessity: These cookies are strictly necessary and cannot be disabled without affecting website or portal functionality.
Analytics Cookies
Purpose: Collect anonymized data to analyze website and portal usage, such as page views, time spent, and user journeys.
Examples: Google Analytics cookies (_ga, _gid) to track visitor behavior and site performance.
Necessity: Optional; can be disabled via cookie settings.
Marketing Cookies
Purpose: Deliver personalized content and advertisements based on your interests and browsing behavior.
Examples: Cookies for targeted ads or tracking interactions with marketing campaigns.
Necessity: Optional; requires your explicit consent.
Functional Cookies
Purpose: Enhance user experience by remembering preferences, such as language settings or portal customization.
Examples: Cookies storing your preferred currency or display settings for our product configurator portal.
Necessity: Optional; can be disabled via cookie settings.
3. User Consent for Cookies
Consent Process: On your first visit to our website or portal, a cookie consent banner will prompt you to accept or decline non-essential cookies (analytics, marketing, and functional). You can customize your preferences or decline all non-essential cookies.
Managing Preferences: You can update your cookie preferences at any time through the "Cookie Settings" link in our website footer or portal settings.
Withdrawing Consent: To withdraw consent, adjust your preferences in the cookie settings or contact us at support@xbattery.energy. Withdrawing consent will not affect the lawfulness of prior data processing.
4. User Data Management in Databases and Portals
We collect and manage data from cookies to provide seamless experiences across our website and portals (e.g., customer support portal, product configurator, or partner dashboards). Below is how we handle this data:
Data Collection
Cookies and Portals: When you interact with our portals (e.g., submitting a support ticket or configuring a battery system), cookies may collect data such as session IDs, user preferences, and interaction logs.
Personal Data: If you log into a portal, cookies may link to your account information (e.g., email or username) to personalize your experience.
Analytics Data: Cookies track anonymized metrics (e.g., click patterns, time spent) to improve portal functionality.
Data Storage in Databases
Database Usage: Data collected via cookies is stored in secure, encrypted databases hosted on servers compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Data Categories: We store cookie-related data such as:
Unique identifiers (e.g., cookie IDs, device IDs).
Anonymized usage statistics (e.g., page visits, session duration).
User preferences (e.g., language or portal settings).
Retention: Cookie data is retained only as long as necessary for the purposes outlined (e.g., session cookies expire at the end of your session; analytics data is retained for up to 26 months per Google Analytics defaults). Data linked to user accounts is retained as described in our Privacy Policy.
Data Processing in Portals
Personalization: Cookie data enables personalized portal experiences, such as pre-filling forms with your saved preferences or recommending relevant battery system configurations.
Security: Cookies help maintain secure sessions, preventing unauthorized access to your portal account.
Analytics: Aggregated cookie data helps us optimize portal performance, identify usability issues, and enhance features.
Data Security
We use industry-standard encryption (e.g., AES-256) for data stored in our databases.
Access to cookie-related data is restricted to authorized personnel and third-party service providers (e.g., analytics platforms) under strict confidentiality agreements.
Regular security audits ensure compliance with Indian data protection laws and international best practices.
5. Third-Party Cookies
We may use third-party services that set their own cookies, such as:
Google Analytics: Tracks website and portal usage for performance insights.
Advertising Partners: Serve targeted ads (with your consent).
Cloudflare: Enhances website security and performance.
These third parties are responsible for their cookie practices, and we encourage you to review their privacy policies. We ensure all third-party providers comply with applicable data protection laws.
6. Managing Cookies and Your Choices
You can control cookies in the following ways:
Cookie Consent Banner: Accept or decline non-essential cookies on your first visit or adjust settings later.
Browser Settings: Configure your browser to block cookies or alert you when cookies are set. Note that disabling essential cookies may impair website or portal functionality.
Do Not Track (DNT): Our website respects DNT signals if enabled in your browser, though some third-party services may not.
Portal Settings: If you have a portal account, you can manage cookie preferences specific to your account via the portal dashboard.
To opt out of specific third-party cookies:
Google Analytics: Use the Google Analytics Opt-Out Browser Add-On.
Advertising Cookies: Opt out via the Network Advertising Initiative.
7. Regulatory Compliance
Our cookie practices comply with:
Information Technology Act, 2000 and its rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Digital Personal Data Protection Act, 2023 (if applicable, based on implementation status as of September 2025).
We regularly review our cookie and data management practices to ensure compliance with Indian and international data protection standards.
8. Contact Us
For questions about this Cookie Policy, our data practices, or to exercise your rights, contact us at:
Email: support@xbattery.energy
Address: Sy No. 154, H.No. 7-107, Main Road, Gandipet Mandal, Narsingi, Rangareddy, Telangana - 500075.
9. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website or portals constitutes acceptance of the updated policy.
For additional details, please review our Privacy Policy and Terms of Use.
